About Us
Vision Statement:
PSC will build upon our regional presence and become the areas preeminent
telecommunications provider offering a full array of services, including,
voice, high-speed Internet and video.
We will always be mindful of our commitment to
our communities, our members and customers, and our employees.
Our History:
Board of Directors
Mark Lautner Santa Claus Exchange
Mark was elected onto our board, for the first time, May 18, 2017, to represent the Santa Claus Exchange. He and his wife, Susan, reside in Christmas Lake Village.
For 19 years, Mark worked as a residential fuel delivery driver beginning at Roy Cox Oil Co. and later C&S Incorporated. Mark also spent 13 years working for the Spencer County Sheriff’s Department as a 911 Dispatcher. Since May 2019 he has been employed with the Spencer County Emergency Management Agency.
Mark is a member of the Santa Claus Volunteer Fire Department and serves on the Spencer County Public Safety Radio Committee.
Mark enjoys spending time with friends and family which includes an annual trip to Iowa.
Jediah French Bandon Exchange
Jediah is the newly elected director representing District #1 – the Bandon Exchange.
Born & raised in Vevay, IN, Jediah has been a Perry County resident since 2000 when her married his wife, Jody. They live on a 180-acre family farm in Leopold and enjoy raising beef cattle with their two sons, Jace & Justin.
A 2000 graduate from Purdue University, Jediah has worked in the agricultural field for over 20 years.
He is a member of the Perry County Farm Bureau Incorporated board, President of the Perry County Cattlemen’s Association, and a 4-H volunteer.
Lynn Kahle Holland Exchange
Lynn is the director representing the Holland Exchange – District #5. He has served on the PSC board since July, 1993 and currently holds the office of Secretary/Treasurer. He and his wife, Brenda, reside near Holland. They have two children, Sheena and Ty, and four grandchildren.
Lynn is the past owner and president of the Wilbur Kahle Agency, Inc, an insurance agency in Holland. He is a member and past president of the Holland Kiwanis Club and a member and past Council president of the Augustana United Church of Christ. He is also a former director of the Holland National Bank and a veteran of the Indiana National Guard.
Lynn enjoys spending time with his grandchildren who share his passion for fishing.
Alan Polster Lamar Exchange
Alan is the Director representing The Lamar Exchange and has been on the PSC Board since 1979.
He and his wife, Becky have their home in Evanston. They have three children, Allison, Kyle and Christopher and five Grandchildren.
He served in the U.S.Army from 1968 -1970 and did his tour of duty in Korea from May 1969 to July 4, 1970.
Alan was the owner of Polster Beverage Corporation and Polster Sales and Service for several years.
He is a member of St. John Chrysostom Catholic Church and serves on the Parish Council. Alan also serves on the New Boston Fire Department board of Directors.
His hobbies are fishing and playing golf.
Tim Denu Chairman
Tim and his wife, Julie, reside in Perry County and are the parents of two daughters: Kelsi, 17, and Kayla, 12.
Tim represents the St. Marks Exchange and has been a member of the Board since July, 2004. Tim is currently serving as Chairman of the Board.
Tim is a full time farmer with a livestock and grain operation. He is also a past supervisor of the Perry County Soil and Water Conservation District.
Tim enjoys spending time with his family and playing cards with friends when time allows.
Nick Dilger St. Meinrad Exchange
Nick Dilger is a Director representing District 2, St. Meinrad exchange. He and his wife, Jean, have been married for 47 years and reside on the family farm, settled in 1848, on Dilger Road in Spencer County. They have 3 children: Angie, Amy and Richard Brad.
Nick has been a lifelong farmer, operating dairy for 40 years and now does beef and grain. He graduated from St. Ferdinand High School and went on to complete a Science degree from Vincennes University/Purdue. He also served 6 years with the 152nd Infantry Division of the Indiana National Guard. Nick has served on the St. Meinrad Community Center Board, was a member of the St. Meinrad Fire Department, retiring after 26 years, and is a 40 year member of the St. Meinrad Knights of Columbus. He served as a Director/Agent for the Ferdinand Farmer Mutual Insurance Company for 42 years, being Treasurer for 35 of those years, and is now retired. Nick previously served 12 years on the Perry-Spencer Rural Telephone Cooperative Board.
Nick enjoys collecting Barlow Knives, spending time with his family and friends, as well as cheering on his three grandchildren in all their activities.
Marvin Rogier District At-Large
Marvin is the director for the District At-Large seat. He has been on the Board since August, 1985. He is a member of the Perry County Redevelopment Commission. He and his wife, Norma Jean, reside near St. Marks. They are the parents of two sons: Greg and Marty and have four grandchildren.
Marvin is a retired Boilermaker. He is a member of St. Mark’s Catholic Church and the Knights of Columbus.
Marvin enjoys fishing, sports, spending time with his grandchildren and watching television.
Privacy Policy
Privacy Policy and Customer Proprietary Network Information (CPNI)
FCC regulations give the customer a new choice in how PSC uses your account information. These regulations are designed to protect your privacy rights as a customer. PSC values our customers and meeting your communication needs is our top priority.
The Telecommunications Act now requires PSC to have your permission to use your Customer Proprietary Network Information (CPNI). CPNI is data that is not publicly available (name, address, phone number) and includes information such as type of service, number of telephone lines, amount of usage, and calling and billing records. You now have the right to authorize use or non-use of your CPNI by PSC. Regardless of your decision, PSC will keep your information confidential. Giving PSC authorization only allows us to further customize the services we can provide to you, our valued customer.
You have the right under federal law to restrict the use of CPNI data, and we have a responsibility to protect your data. In order to restrict the use of your CPNI data, you must contact us in writing at the following address or e-mail us at cpni@psci.net. Your restriction of this CPNI data will not affect the service or services to which you subscribe. This restriction of use of your CPNI data will remain valid until you contact us in writing. (Every two years, we will provide another CPNI notice.)
Tariff
NECA Tariff #5
PSC follows NECA Tariff #5 for the Interstate side and mirror the issue and effective dates of the NECA Tariff for the Communications Corporation of Indiana (CCI) d/b/a TDS Telecom on the Intrastate Side.
Each month, NECA submits a complete tariff to the Federal Communications Commission reflecting all revisions which became effective during the preceding month. NECA’s current tariff submission can be found at the NECA Tariff No. 5 webpage.
———
This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at program.intake@usda.gov .
Low Income Program –
LifeLine Assistance
Lifeline is a federal program that helps eligible individuals pay for home telephone or broadband service. Eligible household can receive up to $9.25 per month in a Lifeline discount. A household applies for the discount through their service provider, such as Perry-Spencer Rural Telephone Cooperative Inc., d/b/a PSC.
—
PSC offers qualifying customers a voice or broadband internet lifeline discount. Lifeline is a non-transferable, federal benefit that makes monthly voice or broadband internet service more affordable. The program is limited to one discount per household. Eligible households may apply the monthly Lifeline discount to either voice service or broadband internet service, but not both. In order to qualify for Lifeline discounts for broadband Internet services, the service you order from PSC must meet minimum service standards: Upload/download speeds of at least 25/3 Mbps and 1229 GB of data per month. Exceptions do apply in limited circumstances. Lifeline customers also have the option to apply the discount to a service bundle, such as voice service or broadband internet. The Lifeline voice service also includes toll blocking to qualifying customers without charge.
Under PSC’s Lifeline service, the current discount per month for each month the customer qualifies are as follows:
Voice Service credit: $5.25
Broadband Internet Service with speeds greater than 25/3 Mbps: $9.25
A household is eligible for the Lifeline discount if the customer’s annual household income is at or below 135% of the federal poverty guidelines. You may also qualify for the Lifeline program is a customer, a dependent, or the customer’s household participates in one or more of the following programs:
Medicaid
Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income
Federal Public Housing Assistance (Section 8)
Veterans and Survivors Pension Benefit
To apply for Lifeline, you must contact lifelinesupport.org or PSC at 1-800-511-4899.
Updated 11/2022
For more information on LifeLine Assistance, please read below:
Effective December 1, 2020, qualified Lifeline customers may now choose to apply the federal Lifeline discount of $5.25 per month to either voice service or Broadband service which will remain at $9.25 for the discount amount. An eligible customer receives a credit towards the residential local exchange access line rate or the monthly broadband service plan which meets the minimum service standards with a speed of 25/3 Mbps per month for fixed broadband.
Regulations
- Lifeline Assistance is available to all residential customers for fixed or wireless voice services or fixed or wireless broadband services who meet the following eligibility requirements:
- Customers, their dependent, or their household must be participants in one of the following programs: Medicaid; SNAP; Supplemental Security Income (SSI); federal public housing assistance (Section 8) or the Veteran’s or Survivor’s Pension Benefit.
- In addition, a consumer may be eligible if his or her household income is at or below 135% of the Federal Poverty Guideline
- A subscriber may elect at the time of subscription to Lifeline Assistance to receive toll limitation as part of Lifeline Assistance. “Toll limitation” is a service that allows a subscriber to elect not to allow the completion of outgoing toll calls from the subscriber’s residence.
- The Lifeline discount is effective upon completion of the certification form including proof of eligibility.
- Only one Lifeline discount is available per household. Lifeline is not transferable.
- Eligible households may apply the monthly Lifeline discount to either broadband internet service (home or wireless) or phone service (home or wireless) but not both.
- Lifeline customers must annually re-certify their continued eligibility by the anniversary of their service initiation date. Customers must certify that they continue to be eligible for Lifeline and that no one in their household is receiving the Lifeline discount from another company.
Failure to demonstrate continued eligibility will result in the loss the Lifeline discount.
Lifeline Discount
- Eligible subscribers will receive a monthly discount of $5.25 for their monthly local exchange access service. Broadband service will remain at $9.25.
- Lifeline Customers choosing not to participate in toll calling will not be charged a deposit, nor will they be charged for restriction of such service.
- Any Lifeline Customer choosing to have toll calling ability will be charged a deposit based on their credit report.
Updated 12/2021
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a Federal Communications Commission program that helps connect families and households struggling to afford internet access. It provides a discount of up to $30/month toward broadband service for eligible households.There are two steps to enroll:
1) Go to ACPBenefit.org to submit an application or print out and mail-in application.
2) Contact your preferred participating provider, such as PSC, to select a plan and have the discount applied to your bill.Get more details and eligibility criteria at fcc.gov/ACP.